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Patient Experience Specialist

monona, wi • Posted 1 weeks ago
Onsite Full Time Bio & Pharmacology & Health

UnityPoint Health – Meriter is seeking an Experience Specialist to create a smooth, welcoming environment for patients and visitors at the Meriter location. You will greet guests, help with paperwork, and guide them to the appropriate departments to ensure an efficient visit.

The role emphasizes front-line assistance, with responsibilities including informing patients about wait times, provider availability, and insurance procedures, while maintaining EMR accuracy and confidentiality.

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