Patient Experience Coordinator - Front Office

The Patient Relations Rep II at Sarasota Memorial Health Care System is responsible for patient-related activities within the office, including scheduling, check-in, checkout, and follow-up communications. This role serves as a liaison between the physician, patient, the office, and the insurance company, and handles collections from patients at checkout.

The position emphasizes compliance, confidentiality, and upholding the organization's Mission, Vision, and Values while delivering service,