University Hospital in Newark, NJ is seeking a Manager, Patient Relations/Patient Experience to lead the department, oversee advocacy, grievance handling, and language interpretation services, and drive strategies that deliver exceptional human experiences.
You will coach leaders and staff, monitor patient satisfaction metrics, ensure timely response to concerns within 24-48 hours, and collaborate across clinical and administrative teams to promote service excellence.
#J-18808-LjbffrPatient Experience & Relations Manager in newark at Unknown Company
This position is listed as full time and onsite.