WK Medical Center in Shreveport, LA, seeks a Manager of Patient Engagement to lead patient experience initiatives and serve as a liaison across departments. The role focuses on resolving complaints, improving service delivery, and guiding investigations to enhance overall patient satisfaction.
The position requires experience with dashboards, data integration, and presenting findings to leadership, with a Bachelor’s degree preferred and a strong focus on quality care.
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This position is listed as full time and onsite.