Providing essential billing customer service in a remote capacity, the full-time Patient Customer Service Specialist II will manage high volumes of inbound and outbound calls, process payments, and resolve billing inquiries while ensuring compliance with HIPAA standards. Key responsibilities Handle a high volume of inbound and outbound calls regarding billing inquiries and payment processing Verify patient demographics and insurance coverage while documenting all interactions in the billing system Offer financial assistance options and explain patient bills, including charges and adjustments Required qualifications High school diploma or equivalent Bilingual in English and Spanish preferred 2+ years of experience in accounts receivable, billing, customer service, or healthcare Proficiency in Microsoft Office and strong computer skills Basic math skills and ability to work independently as well as part of a team
Patient Customer Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.