Patient Coordinator / Front Desk Receptionist (Future Office Manager Opportunity)

Patient Coordinator/Front Desk ReceptionistAre you looking for more than just a front desk position? Are you searching for a dental family that values kindness, teamwork, and creating amazing experiences for children and parents?At Dallas Kids Smiles Dentistry, we believe every child deserves a positive dental experience and every family deserves exceptional customer service. We are a brand-new pediatric dental practice dedicated to providing compassionate, patient-centered care in a fun, welcoming, and modern environment.We are currently looking for a bubbly, outgoing, and highly motivated Patient Coordinator/Front Desk Receptionist to become one of the foundational team members of our growing practice.

This position offers an exciting opportunity for the right candidate to grow into an Office Manager/Operations Manager role as the practice expands.The ideal candidate is someone who genuinely enjoys working with children and families, has outstanding communication skills, and takes pride in creating an exceptional patient experience from the moment families walk through our doors.What We're Looking For:1+ years of dental front office or patient coordinator experience preferredPediatric dental experience is a plus but not requiredBilingual (English/Spanish) preferred but not requiredExcellent verbal and written communication skillsPositive attitude with a high-energy and welcoming personalityStrong customer service and relationship-building skillsOrganized, dependable, and detail-orientedComfortable discussing treatment recommendations, financial arrangements, and insurance benefitsTeam-oriented with a willingness to help wherever neededDesire to grow professionally and take on increasing leadership responsibilities over timeResponsibilities:Patient ExperienceWelcome patients and families with a smile and create a positive first impressionCheck patients in and out efficiently and accuratelyVerify patient information and obtain insurance documentation when necessaryEnsure all paperwork, forms, and consents are completed properlyMaintain a clean, organized, and inviting reception areaScheduling and CommunicationSchedule appointments accurately and efficientlyConfirm appointments and manage schedule changesHandle incoming and outgoing phone calls professionallyCommunicate with families via phone, text, and emailHelp optimize the schedule to maximize patient flow and efficiencyInsurance and Financial CoordinationVerify insurance benefits and eligibilityPresent treatment plans confidently and professionallyDiscuss financial arrangements and answer insurance-related questionsCollect patient balances and payments when appropriateHelp families understand their treatment options and next stepsAdministrative DutiesMaintain patient records and documentationAssist with reports and office metrics as neededSupport office systems and workflowsCollaborate closely with the clinical team to provide exceptional patient careWhat We Offer:Competitive compensation based on experiencePaid Time OffMedical insuranceEmployee dental benefitsOpportunities for continuing education and professional developmentLeadership growth opportunitiesThe chance to help build a brand-new pediatric dental practice from the ground upA supportive, positive, and team-oriented cultureIf you're someone who loves helping people, thrives in a fast-paced environment, and wants to grow with an exciting new pediatric dental practice, we would love to meet you.Join us as we create smiles, build confidence, and make dental visits something children actually look forward to.