Unknown Company

Patient Care Coordinator (Back Bay)

boston, ma • Posted 1 weeks ago
Onsite Full Time Bio & Pharmacology & Health

Professional Physical Therapy provided pay range

This range is provided by Professional Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,360.00/yr - $43,680.00/yr

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high‑quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation

$17-$21 per hour, based on experience and qualifications

Responsibilities

  • Greet and check in patients, ensuring accurate and complete patient information
  • Collect copays and patient balances as needed
  • Manage appointment scheduling
  • Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional
  • Collect and update patient information
  • Assist with administrative tasks such as data entry and maintaining patient records

Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational skillsAbility to multitask, prioritize tasks, and work in a fast‑paced environment
  • Proficient in computer skills and ability to learn new software systems

Benefits

  • Monthly performance bonus
  • Medical, dental, vision insurance
  • STD/LTD
  • Hospitalization insurance
  • Accident insurance
  • Life insurance
  • 401k with employer match
  • Employee assistance program
  • Employee discounts
  • Employee referral program
  • Paid time off (PTO)

Seniority level

  • Entry level

Employment type

  • Full‑time

Job function

  • Administrative

Industries

  • IT Services and IT Consulting

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