Patient Care Associate

Patient Care Assistant

Join Spaulding Rehabilitation Network, one of the nation's premier rehabilitation hospitals and a recognized leader in patient recovery, innovation, and compassionate care. As part of the Mass General Brigham system, Spaulding is known for its commitment to clinical excellence, groundbreaking rehabilitation research, and outstanding patient outcomes. As a Patient Care Assistant (PCA), you'll have the opportunity to make a meaningful impact every day, helping patients regain independence and achieve their recovery goals. You'll work alongside an experienced interdisciplinary team in a supportive environment that values collaboration, continuous learning, and professional development.

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Essential Functions:

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively.
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications:

Education: High School Diploma or Equivalent preferred.

Licenses and Credentials: Basic Life Support (BLS) - Generic - HR Only preferred Certified Medical Assistant (National Certification) - Generic - HR Only preferred Nursing Assistant/Patient Care Technician (National Certification) - Generic - HR Only preferred Nursing Assistant (LNA - New Hampshire) - New Hampshire Board of Nursing preferred.

Experience: Experience working in patient care/elder care 0-1 year preferred.

Knowledge, Skills and Abilities:

• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Proficient in computer skills to work efficiently with electronic medical records.

Physical Requirements:

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type: Onsite

Work Location: 300 First Avenue

Scheduled Weekly Hours: 24

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $20.58 - $26.58/Hourly

Mass General Brigham Competency Framework:

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.