Supporting patients with out-of-pocket healthcare expenses, the full-time Patient Assistance Coordinator will work remotely to educate and assist patients with enrollment in copay and foundation assistance programs while managing complex benefit-related discussions. Key responsibilities Educate and assist patients with enrollment in copay and foundation assistance programs Prepare and send enrollment forms and related correspondence for patient assistance programs Collaborate with cross-functional teams to ensure accurate and timely benefit navigation Required qualifications At least 2 years of home infusion specialty pharmacy experience required High school diploma or equivalent Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines Basic level skill in Microsoft Excel & Word Knowledge of HIPAA regulations