Patient Account Representative

Working on a hybrid schedule, the full-time Patient Account Representative will manage billing processes, follow-up, and account resolution while collaborating with various departments to achieve departmental goals. Key responsibilities Contact third-party payers and guarantors to resolve account balances on assigned accounts Work all correspondence within 24 hours of receipt and document actions in the client's system Monitor denials for trends and issues, submitting appeals as necessary and reporting findings to supervisors Required qualifications High School Diploma / GED or 3 years of relevant equivalent experience in lieu of Diploma / GED 0-2+ years of experience in office, business, operations, customer service, or healthcare field Previous experience working with insurance portals is preferred Proficiency in PC skills in a Windows environment, including Word and Excel Ability to initiate and follow through on projects with minimal supervision