Patient Account Representative

To support a leading healthcare organization, the temporary Patient Account Representative will manage high volumes of inbound calls, resolve account inquiries, and maintain comprehensive documentation while working remotely. Key responsibilities Professionally respond to inbound calls from patients, representatives, and insurance companies regarding account inquiries Research and resolve complex account issues by accessing and updating information across multiple systems Document customer interactions accurately and contribute to special projects while adhering to compliance requirements Required qualifications High school diploma or equivalent Minimum of 1 year of experience in customer service or an inbound call center environment Proven ability to manage a high volume of inbound calls, approximately 45-50 calls per day Strong computer knowledge and proficiency in navigating multiple systems Exceptional multitasking abilities to handle inquiries and system navigation simultaneously