Making inbound and outbound calls to patients and guarantors, the full-time Patient Account Call Center Rep will address account balances, negotiate payments, and provide support regarding billing and insurance inquiries while working remotely from Ohio. Key responsibilities Receive and make calls to discuss account balances and resolve patient inquiries Negotiate payment arrangements and screen for insurance or financial aid opportunities Document account details accurately and maintain quality and productivity standards Required qualifications High School diploma or GED Minimum two years of customer service or collections experience At least six months of experience in a call center environment Familiarity with computer systems and data entry skills Understanding of Fair Debt Collections Practices
Patient Account Call Center Rep in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.