Providing exceptional customer service, the full-time Patient Account Associate II will manage payment details, resolve account issues, and navigate payer claim portals while working remotely. Key responsibilities Researching, validating, and adjusting payment postings to ensure timely account resolution Interpreting payer contracts and initiating recoupments and refunds as necessary Training new and existing associates while mentoring peers in payment handling and revenue cycle processes Required qualifications High School Diploma or equivalent (GED) required One (1) year of experience in hospital or physician back-end revenue cycle required Knowledge of Medicaid and Medicare billing regulations required Preferred two (2) years of experience in insurance-related activities such as billing or follow-up
Patient Account Associate II in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.