Patient Access Team Lead - Sign-On Bonus

Optum, in partnership with ProHealth Care, seeks a Patient Access Team Lead in Waukesha to oversee front-end access and staff. The role emphasizes leadership, performance tracking, and a focus on patient experience in a complex healthcare setting.

Responsibilities include scheduling coordination, monitoring Epic queues, coaching team members, and driving improvements in patient access operations. A $2,000 sign-on bonus is available to external applicants and paid training begins within 4–8 weeks.