Patient Access Strategy & Operations Leader

A healthcare organization in Washington, DC is looking for a Sr. Director of Patient Access. This role involves overseeing operations related to patient access initiatives, ensuring a seamless patient experience. Responsibilities include managing call centers, formulating policies for patient access, and leading a culture of customer service excellence. The ideal candidate will have significant experience in a leadership position, strong communication skills, and an Epic Cadence certification. This leadership role directly affects patient experience and requires a focus on operational performance.
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