Patient Access Representative

To support efficient patient flow, the part-time Patient Access Representative will manage registration, appointment scheduling, and insurance verification while working remotely and adhering to a structured shift schedule that includes mandatory Monday workdays. Key responsibilities Ensure the integrity of patient data in the hospital's information system, Epic, including demographics and appointment information Deliver outstanding customer service while handling a high volume of incoming calls and collaborating with medical office staff Schedule appointments based on clinical guidelines and verify patient health insurance eligibility using various methods Required qualifications High school diploma or GED required At least one year of experience as a Patient Access Coordinator Ability to type at least 40 words per minute Fluency in English; additional spoken languages are a plus Strong organizational skills and sound judgment with the ability to work under limited supervision