Patient Access / Registration Rep PD

Job TitleCompletes patient registrations/pre-registration processes following department procedures using identified technology systems. Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.Job DescriptionORIENTATION IS MON-FRI ON 8a-4:30p FOR 2-3 WEEKS Half will be in Springfield at Mercy Medical CenterPosition PurposeCompletes patient registrations/pre-registration processes following department procedures using identified technology systems.

Processes include obtaining accurate demographic, insurance and patient liability information. Responsible for working with multiple department/hospital and web-based systems.What You Will DoPerforms complete and accurate pre-registrations, registration, and admission functionsVerifies insurance requirements, obtains and understands insurance benefitsEnsures that all entries concerning demographic, financial and advanced directives are completedCollects non-covered feesMinimum QualificationsMinimum High school or equivalentOne year experience in an accredited hospital or physician's office preferredStrong interpersonal, communication and interview skillsDemonstrated proficiency in the use of computer systems and computer devicesKnowledge of medical terminology and medical insurancesPosition Highlights and BenefitsPer diem shift coverage in the Emergency DepartmentORIENTATION IS MON-FRI ON 8-4:30 DAYS FOR 2-3 WEEKS Half will be in Springfield at Mercy Medical Center3rd week required if less than 1 year hospital-based registration experienceShift and weekend differential pay appliesMinistry/Facility InformationJohnson Memorial Hospital and Home & Community Health Services provide a continuum of health care services to those living and working in north central Connecticut and western Massachusetts. The 92-bed hospital and home health and hospice agency have been anchor institutions in north central Connecticut for more than 100 years.Our CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.