To ensure a positive patient/provider experience, the full-time Patient Access Precertification Specialist will verify eligibility, complete pre-authorizations, and maintain communication with insurance companies while primarily working remotely with occasional onsite obligations. Key responsibilities Verifies eligibility and manages pre-authorizations for scheduled procedures, ensuring compliance with departmental requirements Maintains ongoing communication with insurance companies and responds to inquiries from providers and patients regarding authorizations Enters and monitors relevant data in IDX and SMS/Invision systems to ensure accurate billing and authorization statuses Required qualifications High School Diploma or GED required 1-2 years of experience in patient accounting, patient access, or pre-arrival services functions Basic knowledge of UB04, HCFA 1500 forms, and payer authorization processes Familiarity with medical terminology and CPT/ICD-10 coding Proficiency in hospital registration/billing systems and Microsoft Office applications