Patient Access Navigator

To support revenue cycle operations, the full-time Patient Access Navigator will perform administrative and financial-clearance duties, including collecting patient information, scheduling services, and managing referrals, all in a 100% remote environment. Key responsibilities: Obtaining accurate demographic and financial information from patients and scheduling appointments efficiently Supporting inbound and outbound call volume while maintaining high standards of customer service and achieving departmental KPIs Utilizing information systems to generate patient estimates and manage pre-registrations and referrals Required qualifications: Minimum High School Diploma or Equivalent Experience in insurance, managed care, or hospital registration setting preferred Knowledge of medical terminology, billing guidelines, and Epic system Ability to work in a complex environment with frequent changes Strong organizational skills with attention to detail