Patient Access & Care Concierge

Catalyst Physician Group is seeking a Patient Access Specialist to support inbound and outbound patient communications through online chats, text, email, faxes, and phone. The role uses Healow, ZocDoc, patient portal, and webchat systems to schedule appointments, update demographics, and route requests to the right team members.

The ideal candidate will have 1–2 years in a medical office setting, strong customer service and communication skills, and familiarity with EMR systems, while