ServiceNow is seeking a Service Delivery Manager in Santa Clara to oversee partner performance, governance, and health across the Americas. You will ensure SLAs, KPIs, and customer outcomes are met, coordinating with the Director, Service Delivery and cross-functional teams.
The role requires 5+ years in service delivery or vendor governance within global technology/SaaS environments, strong leadership, and a focus on continuous improvement in partner programs.
#J-18808-LjbffrPartner Delivery & Governance Manager in santa clara at Unknown Company
This position is listed as full time and onsite.