ServiceNow is seeking a Service Delivery Manager to oversee performance, quality, and operational health across partner engagements in the Americas. You will govern partner resources, ensure alignment with service levels, and drive improvements to deliver customer outcomes.
You will monitor metrics, manage escalations, and collaborate with the Director of Service Delivery to implement governance processes and strategic initiatives across a large ecosystem of delivery partners.
#J-18808-LjbffrPartner Delivery & Governance Leader in california at Unknown Company
This position is listed as full time and onsite.