Providing professional support to participants, the full-time Participant Benefits Services Specialist will assist with benefits inquiries and transactions through inbound and occasional outbound calls in a fully remote work environment. Key responsibilities Assist participants with questions regarding their benefits and plan provisions Provide clear and accurate information to help participants understand their available options Document participant interactions and complete transactions related to inquiries with limited supervision Required qualifications Experience with defined benefit pension plans or benefits administration Previous customer service or call center experience Basic computer skills and ability to learn new systems and processes Ability to work independently in a remote environment Strong organizational and time-management skills
Participant Benefits Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.