Tech Support SpecialistTucked in the beautiful Blue Ridge mountains of northeastern Tennessee is the Tri-Cities 5 radio stations cluster 101.5 WQUT Classic Rock, 104.9 WKOS Nash Icon Country, 640 WXSM Sports Monster, 910 WJCW News Talk, and 1320 WGOC Business Talk RadioWe're looking for a dependable and tech-savvy individual to join our team as a Part-Time Tech Support Specialist. This role involves providing hands-on technical assistance, troubleshooting hardware and software issues, and supporting day-to-day technology operations.Key Responsibilities:Work closely and assist the engineering department with day-to-day technical tasks and support needs.Support basic networking tasks and connectivity issues.Maintain accurate records of support requests and resolutions.Collaborate with Engineering and operation teams to improve system reliability.Travel to station towers may be required.24/7 on call for after hour emergenciesQualifications:Excellent verbal and written communication skillsInteract with management and staff at all levels and ability to multi-task, handle pressures, and meet deadlinesComputer literacy in applicable software packages which may include MicrosoftAbility to troubleshoot broadcast and business computer equipment to the component levelAbility to work independently to troubleshoot/repair high-power AM and FM transmitting facilitiesKnowledge of electrical systems, UPS, and standby generatorsMust be able to lift 50 poundsAbility to climb stairs and ladders is requiredEducation and Licensing:Associates or technical degree in Information Technology or related field or equivalent level of experienceSBE Certification a plusWhat We Offer:Competitive payFocused, responsible and collaborative work environment with the ability to ask "what if" and try innovative solutionsMedical, Dental & Vision Insurance coverage401K with company match to plan for the long-termPaid Vacation & Holidays