Part Time Revenue & Billing Operations Coordinator

Revenue & Billing Operations CoordinatorWe are a fast-growing healthcare media, marketing, and AI technology company headquartered in Celebration, Florida. We work with private healthcare business owners across the United States, United Kingdom, and internationally - helping them grow through marketing, business education, and AI-powered software solutions.As our company scales rapidly, we are building a dedicated Revenue & Billing Operations function to ensure billing accuracy, revenue protection, contract compliance, and operational visibility across our subscription and recurring revenue business.This role works closely with:COOOffice ManagerExternal CFO / bookkeeping partnerAI development teamRevenue and operations leadershipThis is an important operational role focused on protecting revenue integrity as the company continues to scale.Position OverviewPlease note this is a PART-TIME role. We are seeking a highly organized, detail-oriented Revenue & Billing Operations Coordinator to oversee recurring billing accuracy, failed payment tracking, contract price increase execution, and revenue operations support.

This role is ideal for someone who enjoys working with systems, checklists, spreadsheets, and operational processes - and who takes pride in spotting issues before they become problems.This is not a traditional accounting role or customer support role. This position sits at the intersection of:Revenue OperationsBilling AccuracyProcess ManagementOperational ReportingThe successful candidate will help ensure that:Contracts are billed correctlyPayment systems are accurateFailed payments are identified and recovered quicklyAnnual contract increases are properly executedRevenue reporting remains organized and reliableKey ResponsibilitiesBilling & Revenue OperationsSet up and verify recurring billing information for new clientsEnsure contract pricing, billing frequency, and payment terms are entered correctly into billing systemsAudit billing records for accuracy and consistencyVerify invoices and recurring subscriptions are operating correctlyFailed Payment Monitoring & RecoveryMonitor daily failed payment reports across payment processorsTrack retry attempts and payment recovery statusCoordinate outreach regarding expired cards or failed ACH paymentsEscalate high-value or recurring payment failures to leadershipMaintain accurate records of recovery efforts and outcomesContract Price Increase ManagementTrack annual contract price increase schedulesApply scheduled pricing increases in billing systemsVerify invoices reflect updated pricing accuratelyMaintain contract uplift tracking spreadsheets and reportingEnsure no contract increases are missedRevenue Reporting & TrackingMaintain internal revenue operations spreadsheets and dashboardsPrepare weekly revenue integrity reports for leadershipTrack expected revenue versus collected revenueFlag inconsistencies, anomalies, or potential revenue leakageAssist with reconciliation support alongside external finance partnersOperational CoordinationWork directly with the COO and Office Manager on revenue operations prioritiesCoordinate with external CFO/bookkeeping partner regarding billing and reconciliation questionsCollaborate with AI/product team regarding operational improvements and recurring patternsSupport ongoing process improvement initiatives as systems evolveIdeal CandidateThe ideal candidate is:Extremely detail orientedOrganized and process drivenComfortable working with spreadsheets and operational software systems including CRM (Ideally has worked with SalesForce, KEAP, or something similar)Calm, methodical, and reliableAble to follow processes while also identifying potential issues proactivelyComfortable communicating with leadership and external partnersInterested in learning modern operational systems and AI-enhanced workflowsPreferred ExperiencePreferred but not required:Subscription billing or recurring revenue businessesStripe or other payment processorsCRM systemsRevenue operations or billing administrationSaaS or agency environmentsSpreadsheet management and reportingImportant NotesThis role is: Part time, In-office in Celebration, FL 20 Hours per week $25-30/hour based on experienceThis role is NOT: Traditional accounting Tax or bookkeeping work A pure administrative assistant role A customer support call center roleGrowth OpportunityAs the company expands its AI software division and operational infrastructure, this role has the opportunity to evolve into:Revenue Operations SpecialistBilling Systems ManagerAI-Assisted Revenue Operations LeadTo ApplyPlease submit:ResumeBrief note explaining why you are highly detail orientedExample of a time you identified or prevented an operational error or problemYour history of working with CRM systems and pulling billing information