Part-Time Remote Document Acquisition Specialist

Essential Responsibilities

• Request and obtain medical records and supporting documentation from healthcare facilities.


• Follow up on outstanding requests through email, phone, and internal systems.


• Track and update the status of document requests.


• Review received records for completeness and identify missing information.


• Escalate unresolved issues to leadership as needed.


• Maintain accurate documentation and workflow notes.


• Meet established productivity and quality standards.


• Communicate professionally with clients, hospitals, and internal team members.


• Assist with special projects and other administrative tasks as assigned.

Minimum Qualifications

• High school diploma or GED required.


• Strong computer skills, including Microsoft Outlook, Excel, and Teams.


• Excellent written and verbal communication skills.


• Strong attention to detail and organizational skills.


• Ability to manage multiple tasks while maintaining accuracy.


• Ability to work independently in a remote environment.


• Reliable internet connection and dedicated workspace.

Preferred Qualifications

• Previous customer service, administrative, data entry, or healthcare-related experience.


• Familiarity with medical records or healthcare terminology.


• Experience working in a remote environment.

Key Competencies

• Attention to Detail


• Time Management


• Accountability


• Communication


• Problem Solving


• Organization


• Adaptability


• Team Collaboration

Physical Requirements

• Prolonged periods of sitting and computer use.


• Ability to work standard business hours as scheduled.

The potential salary range for this role is $19,000.00 USD to $20,000.00 per year. Final compensation will be based on experience, skills, market conditions, and internal equity. We offer a competitive Total Rewards program including health benefits, RRSP matching, stock options, and career development opportunities.