Part-Time Branch Receptionist

Branch ReceptionistAs the Branch Receptionist, you'll be the first point of contact for clients, vendors, and prospects—delivering exceptional service and creating positive first impressions through warm greetings and efficient support. This highly visible role requires outstanding communication, customer service, and organizational skills. You'll manage incoming calls, coordinate meetings and vendor visits, and ensure the reception area reflects our commitment to excellence.

Your ability to multitask, stay organized, and maintain a professional demeanor will be key to supporting our team and enhancing the client experience.This is a Part-Time role working 30 hours a week that includes benefits!The Impact You'll Make:Greets and directs incoming clients, visitors and business associates in a helpful, professional and pleasant manner; providing information, directions or assistance as neededAnswers phone calls coming into the branch through a switchboard and routes calls to their appropriate destinationPlan, coordinate and arrange for vendor luncheons, client meetings, etc. Sets up conference callsEnsures the proper delivery of all delivered items received at the switchboard/reception desksValidates parking tickets for all visitorsSort, process and route incoming and outgoing mailPerforms miscellaneous clerical functions, such as mailings, and assists with projects for departments as needed. May include word processingCopy, fax, and file various materials as neededOrder office supplies and call in repair requests for copier, printers, and fax machinesSchedules/ monitors the use of conference rooms for financial advisors and other internal associatesMaintains a clean and presentable area in which to greet clients, both internal and externalIssue outgoing checks for the branchPerforms daily deposit of checks received into the branch by mail, overnight delivery or delivered directly by the client, ensuring accuracy and safe-handling.Performs other duties as assignedWhat You'll Bring to Baird:High school diploma requiredPrior receptionist experience preferred1+ years of previous customer service or administrative experience; preferably in the financial services industryStrong technology aptitude with the ability to adopt new tools, including AI-enabled solutions, preferredExcellent oral communication skills; excellent telephone and customer service skillsAbility to work independently with minimal supervision; ability to be flexibleAbility to handle clients professionally and manage challenging situationsWorking knowledge of MSOffice; Word, Excel, OutlookGood organizational skills with the ability to prioritize, monitor, and complete multiple tasks, either independently or with a teamBaird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.