Part time associate patient care coordinator

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Location: 240 Maple Ave., Mukwonago, WI. Greets visitors and patients in person Communicates by telephone or video conferencing, upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information to identify immediate emergency needs Demonstrates technical knowledge and competence in the departmental procedures and maintains current physician on - call schedules to ensure appropriate communication to Pro Health Care Physicians Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies / scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Meets or exceeds audit accuracy standards.

Works worklists and error reports timely, and proactively seeks assistance to resolve as needed May perform other duties upon request Required Qualifications: High School Diploma/GED 1+ years of customer service experience in an office setting or professional work environment Intermediate level of proficiency with Microsoft Office products Ability to work on the following rotating schedule from 11:00pm - 7:00am Week 1: Monday, Friday & Saturday Week 2: Sunday & Thursday Must be 18 years of age OR older 2+ years of customer service experience in a hospital setting 2+ years of scheduling experience in a clinical setting Experience in a medical office or emergency department Experience with electronic medical records system Knowledge of medical terminology **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for United Health Group, United Healthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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