Parking Services Monitor

Parking-Traffic ControlProvide first-line customer service to individuals regarding general parking and transportation matters to ensure a seamless operation. Provide day-to-day standard policy and procedural information to constituents and may perform routine problem resolution on matters pertaining to parking and transportation issues.Patrol designated area of campus on foot or in vehicle to enforce parking regulations; answer calls and complaints involving parking violations Maintain, program repair Maintain, repair and clean tools, equipment and work areas Request permission to immobilize or tow vehicles that are illegally parked Electronically issue parking citations Instruct the public in proper use of parking facilities Observe parking and traffic conditions, taking appropriate actions to assist when needed Use equipment unique to position such as two-way radio, hand-held computer, and AIMS e-ticket module to issue citations Upload and download citation information from hand-held device and parking system Perform various parking maintenance work such as layout, paint and erect signs for temporary, permanent, or special event parking Follow all safety and other risk management policies in performance of work$16.15 per hour This is a non-exempt position paid on a biweekly basis.High School Diploma or equivalent Required Experience One (1) or more year of work in a customer service related fieldResume Cover Letter Tow (2) Professional ReferencesConsistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Effective communication (verbal and written), organizational and human relations skills