Schedule
During training (first 2-3 weeks)
Mon & Wed 7:15-5:45
Tues & Thurs 7:15-3:35
Fri 7:15-4:25
After training
Mon-Thurs 8:15-5:35
Fri 8:15-6:05
Hours scheduled will be within these windows of time. Schedule can change at any time due to staffing needs.
Teller Job Description
Daily responsibilities:
Customer Service:
• Exceptional appearance and verbal communication with coworkers and customers
• Questions/Concerns about customers' accounts, deposits, withdrawals, debit cards, statements, checks, etc.
• Customer relationships
• Knowledge in various programs: gold teller, CIM, etc
• Completing required ongoing training via internet or internal
• Knowledge in bank policies, procedures, and Regulatory rules
Processing Transactions:
• Deposits / Withdrawals / Transfers
• Check cashing
• Loan payments
- Interest payments
- Principal increase/decrease
- Payoffs
- Fees : late, legal, etc
• Night drop / Mail
• Safe Deposit Box payments
• Commercial change orders
• Various General Ledger postings and Journal Entry's
• Issuing Cashier Checks (internal and customers)
Balancing/Audit:
• Responsible for their own cash drawer and balancing with the teller system.
• Responsible for their checks received and balancing with the teller system.
• Maintaining their cash drawer not to exceed the daily limit
• Buying / Selling cash to/from vaults
• Responsible for securing cash, coin, negotiable items at all times
• Various dual control procedures
Other tasks as assigned.