Packaging Field Service Technician in Lawrenceburg

Job DescriptionJob Description

Equipment Service Technician

Company: TK Recruiting

Employment Type: Full-Time

Pay: $35-40/hour plus expenses and benefits.

Our client company is looking for amazing and talented people like you! Join our team today and become part of one of the fastest-growing companies and industries in the country. Employees enjoy an energetic,people-first company culture.

Why Join Us?

• Longevity: Providing packaging solutions since 1977.
• Stability: Financially strong and experiencing continuous growth—even during economic uncertainties.
• Customer Focus: We partner with our customers as problem solvers and profit enhancers.
• Our People: People are our greatest asset.

Benefits & Perks

We offer a premium benefits package, including:

• Competitive PTO
• Health, Medical, Dental, and Vision Insurance
• 401(k) Matching
• Employee Assistance Programs (EAP)
• And much more!

Position Summary

The Equipment Service Technician delivers excellent technical service and customer experiences while maintaining strong relationships with manufacturers, suppliers, and sales representatives. We are looking for a positive, energetic leader who excels in a collaborative team environment.

Key Duties & Responsibilities

• Technical Operations & Repairs:
• • Perform on-site installation, repair, maintenance, and troubleshooting tasks for machinery and equipment.
  • Diagnose errors or technical problems through visual and auditory inspections to determine proper solutions.
  • Dismantle machines and equipment to access and resolve internal issues.
  • Diagnose, install, and repair electrical apparatus (e.g., transformers, wiring, electronic components).
• Customer Service & Training:
• • Provide instructional training to customers on equipment operation and safety.
  • Consistently deliver excellent customer experiences by offering technical guidance and answering questions.
• Vendor & Team Collaboration:
• • Coordinate with the VP of Sales and Sales Representatives to ensure seamless customer support.
  • Maintain strong vendor relationships through timely communication and key supplier site visits.
  • Attend Branch and Technical Service meetings as scheduled by the Service Manager or Branch Manager.
• Reporting & Administration:
• • Produce timely and detailed service reports.
  • Monitor work procedures and schedules to expedite workflow and turnaround times.
  • Create and submit completed monthly expense reports.
• Continuous Learning:
• • Participate in continual training on new equipment and resources.

Qualifications & Competencies

Education & Experience:

• 3–5 years of hands-on experience with machinery and conveyor equipment required.
• Packaging equipment but not mandatory-will train.
• High school diploma or equivalent required.

Key Competencies & Technical Skills:

• Exceptional customer service skills with a people-oriented mindset.
• Proficient computer skills, including MS Office Suite, Allen Bradley (or equivalent) PLCs, smartphones, and tablets.
• Strong analytical, problem-solving, and project management skills.
• Familiarity with scheduling and expediting service call turnaround times.

Travel & Transportation Requirements:

• Valid driver’s license, proof of insurance, and dependable transportation required.
• Local travel and overtime required.
• Minimal overnight travel required.

Equal Opportunity Employer

Our client is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of , , , marriage and partnership status, and parental responsibilities, , and belief, , or .

Company Description

I represent multiple companies.

Company DescriptionI represent multiple companies.