Owner Relations Agent

To support a growing customer support team, the full-time Owner Relations Agent will manage owner inquiries related to revenue, land, and division orders, ensuring prompt and friendly responses while logging issues in a case tracking system, with the option to work remotely. Key responsibilities Answer incoming owner relations calls and address various issues including revenue and land inquiries Log owner inquiries in a case tracking system and follow up on unresolved issues Build relationships with clients through effective communication and manage difficult situations calmly and respectfully Required qualifications 2-5 years of industry-related experience in revenue accounting, land, or related fields Proficiency in Microsoft Office applications and oil and gas software programs High school degree or equivalent Strong organizational skills with the ability to prioritize and meet deadlines Demonstrated ability to manage multiple tasks and client situations simultaneously