DrFirst is seeking a remote overnight support specialist to provide top-tier technical assistance across the DrFirst solution suite. Use omni-channel tools to resolve inquiries, troubleshoot issues, and ensure customer satisfaction while contributing to KPI targets.
You will handle tickets, chats, and calls, escalate where needed, and mentor peers. A minimum of 2 years in customer support with Zendesk or similar CRM is required; sponsorship is not needed.
#J-18808-LjbffrOvernight Technical Support Specialist - Remote in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.