Providing overnight technical support, the full-time Overnight Technical Support Engineer will manage system monitoring, incident response, and patch management in a remote environment while addressing Windows, Linux, Cloud, Application, and Network issues. Key responsibilities: Serve as the primary point of contact for overnight customer incidents and monitor systems for performance and issues Execute patch management cycles and scheduled maintenance tasks for Windows and Linux environments Document maintenance activities and coordinate with day-shift teams for seamless handoffs and follow-ups Required qualifications: Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent work experience 3+ years of experience in the Information Technology field, with 2+ years on Windows and/or Linux platforms Hands-on experience with VMware vSphere and patch management tools such as WSUS or SCCM Experience managing Active Directory and troubleshooting network connectivity issues Familiarity with network monitoring tools and basic scripting knowledge is a plus
Overnight Technical Support Engineer in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.