Overnight Member Services Representative - Part Time - Hemet Southwest

Member Services RepresentativeWe are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related activities including:Answer phones in a friendly manner and assist callers with a variety of questions.Facilitate needed updates to member's accounts. Completing daily assigned within first hour of your shift.Helping complete priority cleaning list each day.Helping complete any special cleaning projects as needed.QualificationsMust be 18 years of age or older.High School diploma/GED equivalent required.Customer service background preferred.Basic computer proficiency.Exceptional customer service skills; Demonstrate diplomacy in all interactions while using appropriate behavior and language.Physical DemandsContinual standing and walking during shift.Continual talking in person or on the phone during shift.Will occasionally encounter toxic chemicals during shift.Note to ApplicantsWe have been made aware of an increasing number of hiring fraud schemes across numerous platforms.

Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at