The Group Relationship Consultant serves as the strategic relationship owner for assigned Christian Healthcare Ministries (CHM) groups, delivering white-glove customer service, strengthening executive partnerships, and supporting retention, sustainability, and referral growth. From onboarding through renewal, this role provides proactive, consultative account leadership; addresses relationship risks; reinforces CHM’s healthcare sharing model; This role requires strong business acumen, extensive travel, and meaningful engagement with group administrators, HR leaders, executives, and other senior decision-makers to advance group success and CHM’s mission.
Fully paid health benefits
~ Retirement and Life Insurance
~12 paid holidays PLUS birthday
~ Paid Training
Cultivate trusted, executive-level partnerships with group administrators, HR teams, senior leaders, and key decision-makers.
Lead regular in-person and virtual business reviews to assess satisfaction, address concerns, evaluate group health, and advance retention strategies.
Analyze engagement, participation trends, and relationship indicators to identify risks, escalate concerns, and recommend solutions.
Resolve complex member and administrative concerns by coordinating cross-functional support and ensuring timely, professional resolution.
Oversee assigned group performance with a focus on retention, profitability, risk mitigation, and sustainable growth.
Influence and coordinate with enrollment, finance, member support, medical review, and leadership teams to advance service delivery, issue resolution, and relationship outcomes.
Maintain accurate CRM documentation of executive interactions, relationship strategies, follow-up actions, referrals, risks, and performance indicators.
Position the value and impact of CHM’s healthcare sharing ministry through consultative education, executive engagement, and relationship leadership.
Leverage key milestones, renewals, and group successes to reinforce partnership, engagement, and long-term commitment.
Travel & On-Site Group Engagement
Travel regularly to assigned group locations and strategic events to strengthen executive relationships, address business priorities, and advance retention and sustainability objectives.
Prepare for, document, and drive follow-through on, on-site meetings, strategic action items, relationship risks, cost containment opportunities, and referral activity.
Executive-level relationship management, influence, and consultative communication skills
Strategic mindset focused on retention, portfolio health, profitability, risk mitigation, and sustainable growth
Bachelor’s degree preferred, particularly in Business, Communications, Marketing, Organizational Leadership, Healthcare Administration, or a related field.
Five or more years of progressive experience in account management, relationship management, customer success, business development, retention, group administration, or a related client-facing leadership role preferred.
Ability and willingness to travel extensively, including frequent overnight and out-of-state travel; Experience using CRM systems such as Salesforce, HubSpot, or similar platforms to manage relationship strategies, pipeline activity, risks, and follow-up.
healthcare, insurance, employee benefits, or health sharing experience preferred.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.
Fully paid health benefits
~ Retirement and Life Insurance
~12 paid holidays PLUS birthday
~ Paid Training
Cultivate trusted, executive-level partnerships with group administrators, HR teams, senior leaders, and key decision-makers.
Lead regular in-person and virtual business reviews to assess satisfaction, address concerns, evaluate group health, and advance retention strategies.
Analyze engagement, participation trends, and relationship indicators to identify risks, escalate concerns, and recommend solutions.
Resolve complex member and administrative concerns by coordinating cross-functional support and ensuring timely, professional resolution.
Oversee assigned group performance with a focus on retention, profitability, risk mitigation, and sustainable growth.
Influence and coordinate with enrollment, finance, member support, medical review, and leadership teams to advance service delivery, issue resolution, and relationship outcomes.
Maintain accurate CRM documentation of executive interactions, relationship strategies, follow-up actions, referrals, risks, and performance indicators.
Position the value and impact of CHM’s healthcare sharing ministry through consultative education, executive engagement, and relationship leadership.
Leverage key milestones, renewals, and group successes to reinforce partnership, engagement, and long-term commitment.
Travel & On-Site Group Engagement
Travel regularly to assigned group locations and strategic events to strengthen executive relationships, address business priorities, and advance retention and sustainability objectives.
Prepare for, document, and drive follow-through on, on-site meetings, strategic action items, relationship risks, cost containment opportunities, and referral activity.
Executive-level relationship management, influence, and consultative communication skills
Strategic mindset focused on retention, portfolio health, profitability, risk mitigation, and sustainable growth
Bachelor’s degree preferred, particularly in Business, Communications, Marketing, Organizational Leadership, Healthcare Administration, or a related field.
Five or more years of progressive experience in account management, relationship management, customer success, business development, retention, group administration, or a related client-facing leadership role preferred.
Ability and willingness to travel extensively, including frequent overnight and out-of-state travel; Experience using CRM systems such as Salesforce, HubSpot, or similar platforms to manage relationship strategies, pipeline activity, risks, and follow-up.
healthcare, insurance, employee benefits, or health sharing experience preferred.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.
Overnight Counselor in barberton at Unknown Company
This position is listed as full time and onsite.