Outreach and Engagement Program Manager (O&E PM) (15.35)

Overview

Outreach and Engagement Program Manager (O&E PM) is a full-time position with OCT Consulting LLC. The base pay range is $150,000.00/yr - $200,000.00/yr. OCT Consulting is a business management and technology consulting firm that supports Federal Government clients, providing services in Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology. The actual pay will be based on skills and experience.

Responsibilities

• Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities.
• Manage a large team of over 30 outreach and engagement professionals.
• Oversee development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis.
• Develop and execute integrated communications strategies, including stakeholder affairs analysis.
• Ensure consistent message development and outcome-based delivery across the agency’s organization.
• Align O&E initiatives with the agency strategic vision, goals, and objectives.
• Implement advanced stakeholder engagement strategies, leveraging ML, advanced analytics, and AI to gain insights.
• Educate the military community about quality-of-life programs and services to increase engagement and utilization.
• Drive O&E through daily operations and innovative strategies to enhance brand recognition, reputation, and stakeholder relationships.
• Orient activities toward SMART (Specific, Measurable, Achievable, Realistic, Timely) outcomes.
• Implement and maintain a continuous improvement program with regular reviews based on data-driven insights.
• Ensure content development and delivery comply with agency O&E principles, content marketing practices, and applicable DoD and Federal mandates.

Qualifications and Requirements

• Must be a U.S. Citizen (Required).
• Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required).
• Must be in the National Capital Region and available to support on-site as required (Required).
• Bachelor’s degree in outreach and engagement, public relations, marketing, or communications (Required).
• 8+ years of experience managing Government, corporate, or marketing communications including stakeholder relations (Required).
• 5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required).
• 5+ years of experience developing targeted campaigns for a user base of 1M+ (Required).
• 5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required).
• Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred).
• Experience leveraging ML, advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG) (Preferred).
• Ability to travel up to 25% (Preferred).

Benefits

• Medical, Dental, and Vision insurance
• Retirement savings 401K plan with employer contributions
• Paid Time Off and Standard Government Holidays
• Life Insurance, Short- and Long-Term disability benefits
• Training Benefits

Salary and About OCT

Salary Range: $150,000 - $200,000 yearly, commensurate with experience and education. About OCT Consulting: OCT Consulting LLC is a minority-owned, Small Disadvantaged Business (SDB) providing professional services and IT solutions to the Federal government and commercial clients. We emphasize equal opportunity and merit-based hiring, with a commitment to professional development and a diverse, inclusive workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting