Working remotely on a full-time basis, the Outbound Specialty Customer Service Representative will contact patients, pharmacists, and doctors' offices to resolve specialty medication order issues, process copay card payments, and ensure accurate information is provided while navigating multiple computer systems. Key responsibilities Contact patients, pharmacists, and doctor's offices to resolve specialty medication order issues Process manufacturer copay card payments and resolve customer issues Work within the IRIS system to provide accurate medication details and clinical information Required qualifications High School Diploma / GED or equivalent work experience At least 1 year of healthcare experience 1+ years of telephonic or in-person customer service experience handling moderate to complex transactions Basic knowledge of Microsoft Excel (create, edit, and save spreadsheets) Ability to work full-time with flexibility during normal business hours of 7:00 am - 7:00 pm CST
Outbound Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.