Working remotely on a full-time basis, the Outbound Customer Care Specialist will make outbound calls to thank and support volunteers, assist with fundraising activities, and establish ongoing relationships to enhance customer satisfaction. Key responsibilities Make routine outbound calls to thank donors and welcome volunteers while assisting with events Establish ongoing support relationships and educate volunteers on fundraising aspects Respond to customer inquiries and follow up on previous calls using multiple software programs Required qualifications High school diploma or equivalent 0-2 years of relevant work experience, with a preference for at least six months in customer interaction Ability to multitask while navigating several software programs and the Internet Exceptional verbal and written communication skills, including typing accuracy Must be available to work Monday - Friday from 8:30 AM to 5:00 PM CT
Outbound Customer Care Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.