Organizational Change Management Manager

Join the FITSM Project Team!

The Information Technology Development Section (ITDS)/ Firearms Information Technology Systems Modernization Unit (FITSM) is seeking motivated and forward-thinking individuals to join our dynamic team.

As part of the FITSM project team—comprised of multiple divisions and expert consultants you’ll play a key role in shaping the future of technology for the Bureau of Firearms. You’ll have the opportunity to:

• Collaborate on the design and implementation of a modernized IT system,
• Recommend process improvements and system enhancements,
• Collaborate with cross-functional project teams,
• Help define and execute innovative solutions that support public safety and firearm regulations.

Whether you’re launching your career or seeking a new opportunity to grow and contribute, this is your chance to be part of something impactful and exciting.

Be a part of progress. Be a part of FITSM!

Under the direction of the Supervisor (SUP) II, the Analyst (AN) III in the Firearms Information Technology Systems Modernization (FITSM) Unit will serve as the Bureau of Firearms Organizational Change Management (OCM) Manager. The AN III will collaborate with other FITSM project staff to plan, lead, manage, coordinate, and oversee OCM activities in alignment with the FITSM project goals; provide oversight of the OCM consultants, ensuring standards, timelines, and deliverables align with the overall project. The AN III will prioritize and personally resolve complex business priorities related to the Project and monitor business activities to ensure approved objectives and benefits are realized and develop alternative activities when needed. Responsible for engaging with internal and external partners and performing complex project tasks to support the overall project. Create informative, and accurate communication to engage the project team, contracted staff, internal BOF staff, the Application Development Bureau (ADB), executive management, and the external user community.

The AN III must have strong analytical and project management skills, knowledge of the program's OCM needs, strong verbal and written communication skills, work well under pressure, and perform multiple tasks with accuracy, precision, and neatness.

This is a Limited Term position which may be extended up to 24 months.

You will find additional information about the job in the Duty Statement.

Benefits

• As a state employee working for the Department of Justice, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:

California State Employee Benefits Summary

CalPERS Health Benefit Summary 2025

Benefit information can be found on the CalHR website and the CalPERS website.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ANALYST III

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrate leadership skills.
• Resilient and positive individual with experience driving successful results.
• Strong organizational, analytical, time management, decision-making, negotiating and influencing skills.
• Ability to handle multiple tasks while being creative and remaining highly motivated.
• Ability to communicate effectively both orally and in writing to direct and monitor the work of others, produce timely and quality work products, and prepare clear, concise, and logical correspondence, which may include applying new and creative ways of presenting information or results.
• Ability to assess business resources utilization and risk analysis through data collection and review with management.
• Flexibility and high tolerance for change and ambiguity in the business environment while demonstrating leadership abilities.
• Ability to anticipate potential problems and proactively develop realistic and implementable contingency plans.
• Highly self-motivated, flexible, dependable and maintains excellent attendance.
• Ability to effectively interpret state and federal laws / regulations in order to develop sound and practical policies.
• Ability to work effectively, independently, and in collaboration with others.
• Exercise good judgment, diplomacy, and tact. Ability to effectively manage numerous high priority projects and meet deadlines.
• Ability to maintain strict confidentiality. Ability to work well in a fast-paced, high-pressure environment.