Oregon Licensed Patient Access Specialist

Providing high-quality customer service, the full-time Oregon Licensed Patient Access Specialist will manage patient check-in and check-out, verify insurance information, schedule appointments, and handle a high volume of incoming calls in both an onsite and remote work environment. Key responsibilities Greet patients, confirm appointments, and collect necessary payments while maintaining accurate records Provide exceptional customer service to patients and internal staff, addressing inquiries and managing requests efficiently Document patient interactions and ensure follow-up communications regarding appointments and care needs Required qualifications Six months of experience in a medical office setting with direct patient contact or one year in a high-volume public contact role Basic computer skills with typing proficiency of 30-45 words per minute Successful completion of a formal OHSU Administrative Internship Program may substitute for one year of experience