Providing effective customer service for all internal and external calls, the full-time Oregon Licensed Customer Service Representative will assist customers with account inquiries, troubleshoot technical issues, and manage high call volumes in a remote work environment. Key responsibilities Provide general customer service information and assist customers with account inquiries via phone and live chat Troubleshoot password and basic technical/app inquiries while researching customer discrepancies Deliver details on special events, promotions, and wagering information to customers Required qualifications High School Diploma or Technical Certification Minimum three (3) years of experience in a call center or customer service position Flexibility to work weekends, holidays, or other shifts Strong computer skills, including Microsoft and basic internet navigation Ability to handle high call volumes with excellent phone etiquette
Oregon Licensed Customer Service Rep in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.