Order Validation SpecialistAt MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13-Time recipient of the NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are excited to announce that we are hiring for a full-time hybrid position. Work in our office location on Tuesdays, Wednesdays, and Thursdays, and enjoy the flexibility of remote work on other days.
Benefits included!Competitive PayAdvancement OpportunitiesMedical, Dental & Vision InsuranceHSA Account w/Company ContributionPet InsuranceCompany provided Life and AD&D insuranceShort-Term and Long-Term DisabilityTuition Reimbursement ProgramEmployee Assistance Program (EAP)Employee Referral Bonus ProgramSocial Recognition ProgramEmployee Engagement OpportunitiesCALM App401k (with a matching program) / Roth IRACompany DiscountsPayactiv/On-Demand PayPaid vacation, Sick Days, YOU (Mental Health) Days and HolidaysResponsibilities and Duties:Perform final review of orders and supporting documentation to qualify for release and billMonitor the accuracy of qualified sales orders and provide feedback to managementTask non-qualifying orders within Brightree back to the responsible party and effectively communicate reason for send-backLog initial PARs and CMNs as part of initial paperwork if they are available at the time of order validationCommunicate and report error trends for the purposes of training as well as recommendations for system configuration changes to improve process and quality input/output.Confirmation of all complete orders with a goal of within 24 hours of delivery.Other duties as assigned.Qualifications:Graduate of an accredited high school or GED equivalence.Strong Medicare, Medicaid & Commercial Payer HME CMN experience (2 yr min)Experience in HME/DME referral intake and/or billing preferredAbility to understand reimbursement implications due to industry changes.Strong verbal and written communication skills.TEAM Player with excellent interpersonal and organizational skillsExtensive computer use requiring strong typing abilityBrightree experience a plusStrong telephone skills