Order Expediter Sales - Inside Sales

Order ExpeditorIgnite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.PurposeThe Order Expeditor is a proactive, problem-solving role that ensures timely and accurate customer order processing.

This position reviews the end-to-end process from sales order management to invoicing, including pricing, purchasing and inventory, to ensure accuracy.Essential Duties And ResponsibilitiesMonitor and expedite sales orders and order fulfillment, coordinate with teams to address roadblocksIdentify sales orders at risk for outbound delivery failureChanges orders upfront (e.g., substitutions, backorders, POs) to get it through warehouse, transportation and invoicingWork on the business process to proactively clear the pathway for customer ordersUnderstand the end-to-end process and help facilitate sales orders across functional teamsMonitor the following activities to stay informed of possible issues related to:returns and billing blocksspecial orders, back orders, and pricing blockspurchase requisitions, purchase orders and inventory, and delivery.Exception reporting to coordinate with relevant teamsComplete daily checklist activitiesUnderstand the Available-to-Promise (ATP), Back Order, and Material Replenishment Planning (MRP) processes and when to interveneOther duties as assignedSupervisory ResponsibilitiesThis job has no supervisory responsibilities.Minimum RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.High school diploma or General Education Degree (GED) and 5+ years of related experience; or an equivalent combination of education and experience.CompetenciesExcellent customer service skillsExcellent verbal and written communication skillsExcellent problem-solving skills and ability to work independentlyAbility to compose effective and efficient reports and correspondenceAbility to organize, prioritize, and efficiently multitaskProficient computer skills and with Microsoft Office Products, in particular ExcelWork Environment / Physical ActivityWork is in an office setting and generally sedentary, but position may involve walking or standing for brief periods of time.May be required to occasionally lift, carry, push, pull or otherwise move objects up to 25 pounds.At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day.

Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call or email: Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.