Oral Surgery Front Desk Assistant

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Paid holidays

Oral Surgery Front Desk Assistant – Charlotte, NC

Friendly Dental Group is seeking an organized and patient-focused Oral Surgery Front Desk Assistant to join our oral surgery team in the Charlotte area. This is a great opportunity for someone with dental front desk experience who enjoys working in a fast-paced specialty environment and providing excellent patient support from scheduling through treatment coordination.

The ideal candidate is dependable, professional, detail-oriented, and comfortable communicating with patients, providers, and referral offices. Experience with oral surgery, dental insurance, or specialty treatment coordination is preferred, but we are willing to train the right candidate with strong dental office experience.

Responsibilities

Greet patients and provide a positive front desk experience

Answer phones and respond to patient questions professionally

Schedule oral surgery consultations, procedures, and follow-up appointments

Verify dental and medical insurance benefits

Review treatment plans, financial estimates, and payment options with patients

Collect payments and post patient balances as needed

Coordinate referrals and communicate with general dental offices

Confirm appointments and help manage the daily schedule

Maintain accurate patient records and update demographic/insurance information

Assist with pre-operative and post-operative instructions as directed

Support the oral surgery team with administrative tasks as needed

Help ensure smooth patient flow and excellent communication throughout the office

Qualifications

Minimum 1 year of dental front desk experience

Oral surgery or specialty dental experience is a plus

Experience with dental insurance verification and treatment coordination preferred

Strong communication and customer service skills

Ability to stay organized in a busy clinical environment

Comfortable discussing financial information with patients

Professional, dependable, and team-oriented

What We Offer:

Pay: $19–$23/hour, based on experience

Benefits: medical, dental, vision and life insurance

401(k)

Paid time off

Schedule:

Monday through Friday

Daytime hours

8-hour shifts

In-person position