Optical Department Manager

Optical Department Manager – Davis Eye CenterAre you an experienced Optician who is passionate about patient care, team leadership, and creating an exceptional optical experience?Davis Eye Center is seeking a motivated and experienced Optical Department Manager to lead our Optical team within a fast-paced, patient-centered vision practice. This is an exciting opportunity for a hands-on leader who thrives on coaching teams, building strong patient relationships, and driving operational excellence.If you enjoy combining leadership, patient interaction, and optical expertise in a collaborative healthcare environment, we'd love to meet you.Why You'll Love This RoleLeadership opportunity within a growing vision practice Competitive pay based on experience Approximately 10 days PTO in your first year 6.5 paid holidays + 2 floating holidays annually Comprehensive benefits package including medical, dental, vision, and 401(k) Career growth and wage advancement through company-paid certification programs Collaborative team culture focused on patient satisfaction and professional development Opportunity to make a direct impact on both patient experience and team successPosition SummaryThe Optical Department Manager is responsible for leading the daily operations of the Optical Department while ensuring exceptional patient care and a positive team environment.This role requires a strong leader who can coach, develop, and motivate staff while maintaining efficient workflows and delivering a high-quality patient experience. The Optical Department Manager also plays an active role in patient care by assisting with eyewear selection, troubleshooting concerns, and ensuring patients feel confident and cared for throughout their optical journey.What You'll DoLeadership & OperationsLead, coach, and develop Optical staff to drive high performance and consistencyPromote teamwork, accountability, and excellent patient serviceEvaluate staff performance and provide training and development opportunitiesAssist team members with daily responsibilities and workflow support as neededMaintain inventory levels, lab supplies, and organized optical operationsEnsure visually appealing and up-to-date merchandise displaysCoordinate patient scheduling and monitor patient flow to support timely servicePatient Care & Optical ServicesAssist patients with frame selection, lens options, fit, and styling recommendationsHelp patients select eyewear that fits their prescription, lifestyle, and visual needsAccurately calculate insurance co-pays and process optical ordersReceive, verify, and dispense eyewear orders in a timely mannerPerform frame adjustments, repairs, and troubleshoot patient concernsFollow up with patients to ensure comfort, satisfaction, and overall positive experienceWhat You BringHigh school diploma or equivalent required Previous optician experience required Supervisory or leadership experience required Strong communication and interpersonal skills Ability to lead and motivate a team in a fast-paced environment Exceptional attention to detail and organizational skills Passion for patient care and delivering a high-quality customer experiencePhysical Demands & Work EnvironmentThis role requires standing for extended periods and working in a fast-paced clinical and retail environment.

Team members should be comfortable with:Sustained standing and movement throughout the dayClose visual acuity for detailed optical workFrequent communication with patients, providers, and staffJoin a team where your leadership, optical expertise, and patient care skills can truly make an impact. At Davis Eye Center, we are committed to creating an outstanding experience for both our patients and our team members every day.QualificationsEducationRequiredHigh School or better.Licenses & CertificationsPreferredLicensed OpticianEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.