Ops Specialist - Payment Proc. - Funds Transfer (JSY)

Payment Processing SpecialistThe Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or *** worldview. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met.

Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.Responsibilities:People Skills:Demonstrate quality working relationships with others in the group as well as internal parties.Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.Communicate professionally and constructively with team members as well as clients and internal parties.Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.Control/Risk Management:Identify, escalate and communicate risks appropriately.Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to *** policies and procedure and the various processing deadlines.Escalate unclear instruction to management.Making recommendations for control improvements.Promptly and accurately follow new or updated procedures.Help reduce number of errors, receivables and E&O's by suggesting control procedures or introducing automation.Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service.Process Improvement:Seek to understand all processes, procedures and practices; challenge those that don't make sense.Identify opportunities to improve the FT payment processing.Identify and escalate manual instruction that has potential for automation or non-STP'd automated instruction with incorrect formatting in order to increase STP rate.Optimize productivity, while balancing the need to meet each client's deadlines.Skill Set:Requirements:Excellent oral and written communication skills.Strong customer service skills.Strong Organizational Skills.Ability to work effectively in a fast paced deadline driven environment.Detail oriented.Able to work in a team environment and independently.Strong typing skills.Knowledge of USD and Foreign Currency Payment Processing, Keystone & Rightfax a strong plus.Hours are 10:30am – 6:30pm. Position requires holiday coverage.