Operations Associate / ProcessorWe're looking for an Operations Associate / Processor to join our SGC team and handle receiving, encapsulation, research & ID, quality control, imaging, and shipping responsibilities across the operation. This is an exciting opportunity to be one of our first employees in a brand new office space and join a team that is growing quickly. You'll report to the Operations Supervisor and work from our Boca Raton, FL office Monday through Friday for a shift from (7:30 am - 4:00 pm).What You'll Do:Open, separate, and itemize department's mail by service type.Match, count, and check items.Verify service type with payment and verify its eligibility.Enter item information into the database and print stickers containing order details.Work with the Customer Service and Problem Orders departments to resolve problems.Work with the Sales department for orders that have special deals and/or pricing.Work with other cross-functional teams on special projects and/or deals.Research cards utilizing checklists from manufacturers and enter the information into our databaseEncapsulate and seal cards.Learning various insert sizes and card holders.Crack-out and re-seal cards according to changes.Inspect assembled parts and product for defects and deviations.Verify information such as submission form details, product quantity, identification stickers, and labels.Verify order correctness and completeness.Take high resolution photos of each card in an order as they are completed, utilizing a mounted camera and computer program.Package orders in mailing box containers, seal with tape and attach outside labels.Process shipping for specified return carrier and close order.Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages.Who You Are:You have the ability to work in a team environment.You can prioritize all tasks and work in a fast-paced work environment.You are a team player who is willing and able to work well with others.You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.You produce high quality, accurate work and demonstrate thoroughness in your work.You are dependable and able to follow instructions and respond to directions from your supervisor(s).You have experience working with computers e.g.
Gmail, Google Docs, and Google Sheets.You have great communication skills.You can make independent and knowledgeable decisions relating to the assigned task(s).You have good hand-eye coordination and are comfortable with physical labor.Previous experience in a warehouse or manufacturing environment is a plus.Physical Requirements:Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.Hand Use: Regular hand use for various tasks.Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.Lifting and Carrying: Ability to lift, carry, and move materials up 50 lbs.Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.Sitting or Standing: Ability to sit or stand for extended periods of time.Hourly Rate: The reasonable estimated hourly rate for this position is $16.50-$18. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.Reasons To Join Us:Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and VisionAdditional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goalsVacation: All full-time employees are eligible for paid vacationHoliday Pay: All regular, full-time employees are eligible for ten company paid holidaysEmployee Discounts: Employees receive discounts on select grading services for approved submissionsFlexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needsFun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities