Operations Supervisor- PT- Vinyl Room

Job TitleLive Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. For additional information, visit livenationentertainment.com.Job DescriptionLive Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...

it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.ResponsibilitiesMaintain daily labor/timesheetsConduct semi-annual evaluations of Vinyl Staff. Propose raise recommendation to Assistant General ManagerHold departmental staff meetings to keep everyone informed of the departments problems/progressOversee all schedules within Vinyl RoomsConduct daily pre-shift in an upbeat and motivational mannerFollow up/follow through of subordinates in reaching goals (continual coaching and counseling)Maintain appropriate staffing levels – hiring, terminations, maintain disciplinary documentation; and ensure complete/thorough training of all staffFollow the HOB Service Standards per Standard Operating ProceduresHousekeeping – conduct walk throughMaintain OSHA workplaceMaintain operational suppliesMaintain reservationsOversee parties/special events in the roomKeep guest feedback logCost control on labor, F&B, LiquorFacilitate proper inter-departmental communication and organizationQualificationsRequired:3 –5 years high volume experience with a VIP club or upscale hospitality establishmentAbility to work late hoursKnowledge of state, federal and local liquor laws and health code regulationsAbility to deal with intoxicated guests in a positive and safety minded mannerTolerance of all cultures, music and art formsFinancial & Operational skillsFine dining ProceduresFine Wine knowledgeFood Preparation/presentationCost of SalesP& L ReportsResponsible Alcohol Awareness Training Certification or EquivalentGuest RelationsHigh School DiplomaPreferred:Point of Sales knowledge, preferably MICROSCollege DegreeResponsible Alcohol Awareness Training Certification or EquivalentPhysical Demands/Working EnvironmentWorking environment is fast-pacedPosition requires extended periods of prolonged standing and working on your feetMust be able to lift and/or move up to 25 lbs.Equal Employment OpportunityWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.