Operations Supervisor – E-Commerce WarehouseLocation: Brooklyn, NY Pay: $26–$32 per hour, based on experience Schedule: Full-TimeAbout BuySPRYBuySPRY is a rapidly growing e-commerce company specializing in premium refurbished electronics. Since 2009, we have served customers across the United States, Mexico, Canada, and Europe through leading marketplaces including Amazon, eBay, Back Market, Walmart, and Refurbed.As we expand into New York, we are seeking an Operations Supervisor to help launch and lead our newest warehouse location. This is a unique opportunity to play a key role in building a growing operation from the ground up while working closely with company leadership.What You'll DoThe Operations Supervisor is responsible for overseeing daily warehouse operations, leading warehouse associates, maintaining inventory accuracy, and driving operational excellence.
This is a hands-on leadership role that combines team management, process improvement, and operational execution.The ideal candidate is a proactive problem-solver and communicator who thrives in a fast-paced environment and takes ownership of results.ResponsibilitiesTeam LeadershipLead, train, and develop warehouse associatesSet daily priorities and ensure productivity goals are achievedFoster a culture of accountability, teamwork, and continuous improvementSupport hiring, onboarding, and employee development as the operation growsWarehouse OperationsOversee daily receiving, inventory handling, processing, and outbound shipmentsEnsure timely and accurate movement of inventory throughout the facilityMaintain warehouse organization, safety, and operational efficiencyMonitor workflow and staffing needs to maximize productivityInventory & Quality ControlMaintain high levels of inventory accuracy through cycle counts and auditsInvestigate and resolve inventory discrepanciesSupport product inspection, grading, refurbishment, and quality control processesEnsure products meet company and marketplace quality standardsProcess ImprovementIdentify opportunities to improve workflows, reduce errors, and increase efficiencyAssist in implementing new operational procedures and best practicesTrack and communicate key operational metrics and performance resultsPartner with leadership to support warehouse growth initiativesCommunication & CoordinationServe as the primary point of contact between the New York warehouse and headquarters teamsCommunicate operational performance, inventory concerns, staffing needs, and escalated issues to leadershipPartner with Inventory, Operations, Quality, and Finance teams to ensure accurate inventory movement and reportingParticipate in regular meetings with headquarters to review performance metrics, priorities, and operational initiativesCoordinate cross-functional projects and process improvements to support company objectivesWhat We're Looking For2+ years of warehouse, logistics, fulfillment, or e-commerce operations experiencePrevious leadership, team lead, or supervisory experience preferredStrong organizational, communication, and problem-solving skillsComfortable working in a fast-paced, performance-driven environmentExperience with inventory management systems and warehouse operationsFluent in both English and Mandarin Chinese, with the ability to communicate effectively with vendors, partners, and internal teamsValid driver's license with a clean driving recordAbility and willingness to transport inventory, supplies, and other materials between warehouse locations, carriers, vendors, and business partners as neededAbility to lift up to 30 pounds and stand for extended periodsExperience with e-commerce, Amazon FBA, consumer electronics, or refurbishment operations is a plusWillingness to travel to Maryland for training if requestedWhy Join BuySPRY?Competitive payGrowth opportunities within a rapidly expanding companyDirect impact on building a new warehouse operationSupportive team environmentExposure to the fast-growing electronics and e-commerce industryIf you're looking for a leadership opportunity where you can make a real impact and grow with a company, we'd love to hear from you.